Clicks Customer Care just not clicking it with Customers!

I accidentally left an expensive water bottle at the check out point at Clicks Greenstone Mall and when I went back the next morning to inquire if it had been found and kept the Customer Services person glanced the length of the check out counters and said no it wasn't found. Someone did go "look in the back" and came back and said nothing.

When I expressed dismay, I was told that a customer must have taken it off the counter as if it was left in store, none of the staff would have taken it.

I would like assistance from Regional Management to review the CCTV footage to confirm that the bottle was left there and if it was, what happened to it.

I highly doubt a customer would take something off a check out counter in full view of a cashier and cameras.

I am disappointed that no effort was made to actually look for the item... very bad service guys, very bad...