Clicks Clearwater - Do Not Care about their Customers, Only their own Selfishness

Clicks Clearwater - Bought the expensive Philip's shaver in Mar 19. Sent it back approx May/Jun 19 to be repaired{Would not charge}. Philips replaced it with a new one. I Sep 19 returned the "New Shaver" back to CVluicks Clearwater - the SAME FAULT "Would not charge". They refused to give me a new one or a Refund - But send it in Again!!!.

A month later still waiting for my shaver to come back. Spoke tp Patience sat the store, who said the it had been fixe but gets sent to their central depot in Centurion for distribution to the store {NB:- Philips is approx 5 Km fm Clearwater} When I pointed this out to Patience she told me that I can go to Philips myself "What a ****** Cheeck"!!

Made 3 contacts with Customer Care - Who also do not really care (Still Waiting for help}. Worst of all the "Regional Manager" could not have the decency to make contact with me to assist, Instead, he/she has become Incognito!

Why as a customer are we having to fight and do things (Which Clicks should be doing) just to get results!?! Clicks Clearwater & Customer Care Head Office "Do not care & are useless"