Clicks Cashier Using Salvia

Subject: Complaint Regarding Unhygienic and Unsatisfactory Service from Cashier Thandi

Dear Management,

I hope this email finds you well. I am writing to bring to your attention a concerning matter regarding the service provided by one of your cashiers, Thandi.

During my recent visit to your establishment at Qonce, I encountered a situation that left me deeply dissatisfied and concerned about hygiene standards. While assisting customers, Thandi resorted to using her saliva to open plastic packets. This practice is not only unhygienic but also poses a risk to the health and safety of your customers.

Furthermore, I found Thandi's attitude to be unfriendly and unprofessional, which added to my dissatisfaction with the overall experience. As a customer, I believe it is essential to feel valued and respected during interactions with staff members.

I understand that mistakes can happen, but hygiene and customer service are paramount in a retail environment. It is imperative that corrective action is taken to address this issue promptly and ensure that such incidents do not recur in the future.

I trust that you will investigate this matter thoroughly and take appropriate steps to uphold the highest standards of hygiene and customer service at your establishment. Your swift attention to this issue would be greatly appreciated.

Thank you for your understanding and cooperation.

Sincerely, Mohamed ***