Clicks Cape Town: poor customer service and badly trained staff!

Clicks: Golden Acre Branch, Cape Town, CBD: I was about to purchase a hairdryer on sale, and the cashier informed me to bring my old hairdryer back for an exchange as the older one was only 5 months old. I went back to Clicks with the old hairdryer the very next day, only to be told by management that this was not possible and that they would not help me at all! PLEASE TRAIN YOUR STAFF TO COMMUNICATE PROPERLY AND NOT WASTE A CUSTOMERS TIME AS YOU GUYS HAVE DONE WITH ME! The Manager, Melissa, showed little to no remorse when spoken to, and apologized with hostility.