Clicks *****.

Placed an online order on the 21st of August 2023 via the clicks online. Checking out and paying via the capitec pay option they have. On checking out i went to my banking app to approve the payment. PAYMENT WAS APPROVED went back to the clicks page to have seen payment canceled and the cart was NOT CONVERTED OVER. which means now the order was not placed due to there faulty online system. I phoned in was told 72hrs to just have an UPDATE. this is unacceptable. Those items i had paid for were on special and that special ended on the 21st. Which now means i will have to go outlay more money for the items i needed urgently for my todddler. Ive told them i am canceling this and want a refund.

This matter better be seen too otherwise other steps will be taken against CLICKS.