DP
Delron P

1 reviews | Active since Sept 2020

21 Sept 2020, 10:55

Clicks Brackenhurst Violates Customers right to healthy environment

I walked in clicks brackenhurst a few minutes ago to return their extremely bad quality dry junior protection nappies. One of the employees that assisted me asked me to take out one of the used nappies, which by the way wasn't really used because my son couldn't keep the nappie on due to the fact that the stickies on the nappie was faulty. I removed the nappie from the pack and asked her if it is okay for me to throw the nappie in the store bin, she rep**** and said: " yes, no problem, would you want your money back or are you going to take something else". I said that I'll take something else and proceeded to throw the nappie in the bin. I took something else and stood in the line to pay. The manager approached me in the line very rudely and asked to have a word with me. She lead me to the very unhygienic bin and told me that they do not allow nappies in the bin because they are the "health store". She then told me to remove the nappie from that dirty unhygienic bin and throw it else where. She has so bad no only inconvenienced me but also belittled me to verbally force me to stick my hand in their unhygienic bin and take the nappie out and look for a bin outside to throw it away whilst I was still in the line waiting to pay, it is more especially unsafe to reach in things like their unhygienic bin due to the fact that as a country we are faced this unprecedented pandemic.

I feel belittled, mistreated and violated by the manager of Clicks Brackenhurst

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