TM
Tely M
1 reviews | Active since Apr 2013
02 Mar 2015, 00:07
Clicks Bloem (Middestad) Staff Disrespect Clients
Hello Peter<br> <br> It is not my purpose to make an inductive conclusion that all the Clicks staff members at the Middestad Branch in Bloemfontein are unprofessional. However, I am surprised by the liberty with which staff members like Martha May and Brendan (surname unknown because the name tag was not fitted) disrespect and play-down the customers. Therefore, my purpose is to contribute in improving Middestad Branch's customer service subsequent to Martha and Brendan's unprofessional behaviour which is totally not commensurate with Clicks' Talent Strategy to \employ people who are professional". <br> <br> Specifically"
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Replies (1)Clicks's replyOfficial
02 Mar 2015, 10:10Hello Tely,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
Clicks's reply02 Mar 2015, 10:10
Official
Hello Tely,
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our products and service.
We will be contacting you in order to investigate and resolve your complaint.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
The Clicks Social Media Team | RD
0860 CLICKS (***) | ***| http://www.clicks.co.za
