CLICKS BAD CUSTOMER CARE

I bought Safeway electric jug, which then started to play up on switching on and off as it pleases which inconveniences most of the time. I returned it yesterday at clicks Oxford Street in East London.

The manager by the name Ntombo Nxobashwane gave me the hardest time for an hour I was standing, until other shops close at 6pm where I also wanted to do my shopping.

They did not have the same brand in the store and she forcefully offererd me a voucher or another brand which I refuse, and I needed my money back Why should I be given a voucher whereas I bought in cash, what kind of witchcraft is this, where you don't have freedom to your money.

I took my receipt and clicks card and left the shop, as I felt drained and helpless over a retail I credited much but I felt illtreated cannot considered the distance travelled for such a feedback.

I don't have clicks nearby, I am not sleeping on this case, just need money. I gave them their product and they had the audacity to allow me to leave the shop without anything in return. Just imagine