Clicks APP

When i heard about the clicks app, i quickly downloaded it used it couple of times to make purchases. I went ahead a tried the paying bills option which i used for the very first time and last time on the 23 June 2020.

When i used the easypay option on the clicks app i did not receive an invoice after payment of R1500 paying my RCS card, I thought RCS would be able to allocate the payment even though i didnt receive an invoice of any sort of POP which was not the case.

Since 23 June i have not received a POP and what makes it worse is there is no option to generate a POP on the Clicks app defeating the whole purpose of using apps.

My account with RCS is in arrears because they are not able to send me a POP that would be accepted by RCS im in a back and fourth battle between Clicks, RCS and Easypay i dont know what they cannot just call each other and get this sorted instead im the middle man trying to resolve everything.