Click online Ref ***

Ive purchased 2 x Milex airfryers from Clicks online on Saturday 25 November 2023. This was part of their black friday specials. During my purchase ut showed that they have stock available. Ive confirmed the order and paid online. The delivery time said 5 to 10 working days. Ive received a confirmation mail and accepted that all was fine. On Friday 1 December I queried because there was no progress on my order. I received an email on 2 December to say that there was a system glitch and my order was not processed. I was left with 3 choices. I can take refund (17 working day) or they can load money on my clicks card or redo order. I stated i want my product as this is Christmas gifts. All of a sudden they nor the supplier have stock. I was promised they will follow up and come back to me. I mailed them and suggested they replace with a similar model. They promise to follow up but never reply. This is just a stint to force you to buy goods from them that you dont need as it is quick to load the money on the clicks card. Im really disappointed in the way they treated me. I would like my product ASAP or my money as I can buy the similar model from Makro at the same price. Cant wait 17 days for refund. Need an immediate refund.