Click-on-shop poor service

I ordered a Defy gas stove from Click-on-shop (Pry) on 26 Sept 2021 and made an online payment. After a week I made an enquiry regarding the delivery and was promissed that it will be delivered on 8 October 2021 which did not happen. After several enquiries I was everytime informed that the delivery will take place a day or two later. On 27 October 2021 I informed them that I would like to cancell the order, and was told that they will refund me within 2 - 3 bussiness days. The refunding ,process is now taking the same route without any sucsess so far.

An email was sent to them to acknowledge the cancellation and to confirm that the refund will be processed in due course. This request has been ignored and up to date I did not recieve any communication from them to adress this matter.

Be carefull to buy anything from the "Click on shop". Chances are good that you will not get what you ordered, and that you will not be refunded.