CIMPLAINT

On Sunday 22 August 2021 I visited the Clicks store in Cavendish, Claremont. I purchased a few items which should only have cost me no more than R70 was rung up as R109.64. I only checked my till slip once I got home, only to discover that at least 4 of the items had been scanned twice. I called their helpline yesterday but the calls kept being cut (how frustrating!). I then emailed them only to get a response about how busy they are due to covid... I am looking for a refund for the items I was incorrectly charged for. Surely there is an easier way to sort this out than me going to the store to get a refund.