Charged twice - unprofessional service

<p>On 27 January 2017 my husband and I went to Clicks pharmacy to purchase my daughter's medication. we provided the pharmacist with a prescription from the pedestrian accompanied by our medical aid. The pharmacist advised us that we must pay cash because our medical aid doesn't cover for the prescribed medication. Which we did pay R203.39. To our surprise an sms was received advising us that clicks made a claim on medication that we bought. Why was a claim sent to our medical aid company after we paid cash? The pharmacist was not friendly at all. Can someone tell us what's going. I'm not pleased at all after standing in your long queues........ I will take the matter further if no feedback is provided. </p>