Buy at clicks at your own risk

I am writing regarding the unacceptable handling of my old order and the subsequent delay in processing my refund.

I am extremely dissatisfied with the level of service I have received. Your company was quick to process payment, yet there has been a significant and unjustified delay in issuing a refund. This lack of urgency and communication demonstrates a disregard for customers and their financial circumstances.

To make matters worse, the issue originated from they’re side. It is unacceptable that orders for out-of-stock items are not properly restricted or blocked. This reflects poor inventory management and has directly inconvenienced me, forcing me to seek alternatives while my funds remain tied up.

This situation is particularly frustrating given that the money spent may have been urgently needed elsewhere. The absence of accountability and responsiveness from clicks team is deeply concerning.

I request the following from clicks: • Immediate payments of my funds

If this matter is not resolved promptly, I will have no choice but to escalate the complaint further.

I expect a swift and satisfactory resolution.

Sincerely,