Broken Kambrook heater

After buying a Kambrook heater at the Woodlands Clicks on 4 June 2015, I discovered that it was broken. I returned it on Friday 5June 2015 for an exchange only to discover that all the stock on the self was broken. I was referred to the Parkview Clicks only to be told I had to go to The Grove. At The Grove I was given a new one who was not damaged on the surface like all the others. At home I discovered that there was an electrical problem. I will now go back to ask for a full refund and I will never buy any appliances at Clicks ever again. The lack of care at the Woodlands branch was unbelievable. The cashier at the The Grove Clicks was extremely friendly and helpful but unfortunately the appliances are not on standard.