JA
Jeanne A

1 reviews | Active since Nov 2012

27 Sept 2025, 15:19

Beware of Buying Expensive Appliances from Clicks Online

I bought a kitchen appliance from Clicks Online, and to my surprise it was delivered without a Clicks bag or box, and the product's own packaging was covered in Clicks and RAM Couriers stickers (which cannot be removed without damaging the product box), scratches and scuff marks. I was very disappointed because the item was meant as a birthday present for someone. After my local Clicks could not help me with an exchange, I reached out to Clicks Customer Care for assistance. They send me a replacement item, but it was again covered in stickers and even dust this time, with not so much as a plastic bag to protect the item. I've ordered toilet paper from Clicks Online before that was delivered in a Clicks box, but they send an expensive appliance just like that? I will not buy appliances from Clicks Online again if this is how they treat people's expenses purchases.

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