MI
Mohamed I

1 reviews | Active since Jan 2012

03 May 2026, 18:43

********* behavious at Sandton Store

Your security staff lady at Sandton City Clicks [Opposite to Toy Kingdom] is absolutely rude, unprofessional and *********. I bought goods including electronics, beauty cosmetics and healthy food with a value of over R3800 at one shot, but while leaving, the untrained, pathetic, rude security staff stopped me when the security tag alarm went off because a shopper in front of me passed by the gate, and instead of stopping him, she was totally confused as she was busy chattong to another clicks staff [turning her back to door that she supposed dto watch] and stopped me. Was I a few feet before the gate? When I showed her the receipt and explained to her it was another customer, she gave us attitude, asked us to step aside as she wanted to check the bags. She wasted over 15 minutes of our time playing a hero; she even asked my little boy to check his pocket if he had anything, as if we were a bunch of *******?? Then she pushed off our receipt back to me without apologies, and when asked, her why she did this because she was talking to another staff member in a [local] language that I do not understand. This was a purely racial ************** and unprofessional, *********. Asked for a manager on-site, but no one cares as we've been told he/she busy. I'll be returning all goods back to another Clicks store soon as this market never deserves a loyal customer. I understand security measures, but to accuse someone of theft and not being ethical is a different level.

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