1 reviews | Active since Apr 2015
bad service & incorrect pricing
On 27 March 2015 after waiting in line +/- 20min I was helped by a lady who put everything down to have a conversation with her friend. After asking her to finish helping me before continuing her conversation. She looked at me and continued her conversation. I would have complained to management but she was management so I just left.<br> <br> On 4 April 2015 I was called by a friend because I work in law who asked for my help. A product, Evox whey protein 2kgs was marked as R162 upon which he enquired from the GNC promotions guy if that price was correct, and he confirmed that price. When he took it to the paypoint it scanned for around R600. Whilst he was complaining to management another employee went to fix the display after which they refused to help him. <br> Around 18:30 I spoke to management, a man by the name Walter Maela spoke to us, I explained to him that the Consumer Protection Act clearly states in sec 23 (6) that suppliers cannot expect a consumer to pay a higher price than what is displayed. He asked to be excused to consult with the other managers and returned with the top part of slip with the website and customer care number on, unwilling to help us. <br> So unacceptable!!
