Bad service, Expired medication - Clicks Crowthorne

Really bad service at Click Crowthorne as I could not get my script refill as the product was our of stock - but got assisted at Clicks Kyalami - where they were even shocked their colleagues wouldn't order for me, as is the norm. Second refill, same story, I ask them to order for me and all processed, then told to wait for SMS to collect medication. A week goes by, and then I go into the store, only to realise the medication has been there for days and no notification whatsoever sent! I then alert pharmacist of expired medication dispensed to my mother and seeking guidance - blankly ignored! I reached out to Clicks, even through Twitter, was asked for my email address, 8 days later I am still waiting!