1 reviews | Active since Jun 2015
BAD SERVICE CLICKS HAYFIELS
Clicks Hayfields, Pharmacy in PMB is truly a no go. I already know of others that have left and not returned there. On Saturday afternoon I went to pick up my chronic pill. I stood in the line where it says prescription medication as I always do. There was one lady in front of me and when she was done it was my turn. The pharmacy manager was in attendance, she asked me what I needed and I told her. She then told me to go join the self medication line which had about 6 people. I asked her why should I join the other line as I was next to pick up my meds, her reply was that the other line was quicker???? If I am standing in front of the person serving me How can going into another line of 6 people be faster ??? I was absolutely furious at her *********** explanation. Even if I was in the wrong line she should have just continued to get my meds. Behind me was an old white lady who also came to pick up her chronic meds and she was served with no hassles by a person by the name of Linda. I asked her to print out my script and went to Dischem and was treated so differently. A few months ago I went to pick up my HRT patch and again I had a problem with the pharmacy staff. Instead of telling me that there is no stock of the Evorel Conti patch in the country they kept on saying come tomorrow and that led to me going to 4 times and only to be told that there is no stock of the patch. I have been a loyal customer of Clicks and especially the pharmacy however, Saturday was my last straw with the incompetence of the pharmacy manager.
