Bad service

I bought appliances on line it was 50% off special de bought de itens bt not all wrote emails call them bt no one is assisting me yesterday got massage that they delivered the items on Saturday I wrote my work address am not working on Saturday who did they give I called ram couriers at first they said the tracking no is not on their system yesterday they said it was send bck to clicks called clicks they keep me on they line for 30minutes till the line ws cut