Bad service

I visited clicks phalaborwa on the 26 may 2018,i have never experienced the bad service i received in my life and wish to never experienced it. I went to shop for an iron which i got a great deal for R184 russel hobbs but to my suprise the cashier (malatji)scanned R499 and i quickly told her that the price is incorrect,she called (Given) and he answered by saying "never russel hobbs will never be R184 it must be safeway iron". I politely ask him to go with me to the shelf of which he did,they were two different russel hobbs iron on the shelf with 1 price for R184. He said to me in a disrespectful manner that can't i see its different iron,which i said yes its 2 different iron but 1 price on the shelf. We argued for almost 10 minutes and as i could see that we dont reach an agreement i then asked for the manager. He called for the packer (kulani)which deals with the electronic even when i asked for the manager,Kulani politely explained to me that the iron i took is R499 but he removed the price as it was incorrect and he forgot to price it. I insist on Given calling in the manager of which he did,if that's how your employees treat your manager then i don't wish to be your manager even if yoy pay me a million a day.

After explaining to the manager (kekana) she apologized for the incorrect price and Given behavior and also ask him to ask for forgiveness and he declined. The manager and Given started arguing in front of me and my husband,simply because Given says his right he didn't do anything wrong. I mean shouting back at the manager in front of the customers,i decided to buy the R184 iron and walk away while Given was telling the manager where to go off. I demand an apology from Given in person,i want him to call me so he can apologies to me in front of other employees as he think his beyond the manager who is very soft and couldn't handle him to my satisfaction.