Bad Service.

How sad for such a big company.<br> <br> I purchased a Phillips electric Razor in December and because I already have one only use it as a spare occasionally.<br> <br> It seemed much slower than the other and did not shave very well, so I took it back to the Hillcrest Branch 3 weeks ago now and was promised it would take 2 weeks to get back.<br> <br> last week I called and was told the manager was not in but they would tell her to find out what was going on and get back to me.<br> <br> This morning I called as no one has bothered obviously to call me and am told they are very sorry, but it was only sent to the supplier last week.<br> <br> So it lay around in the store for two weeks, and only when I enquired did they realise they had not sent it, and then to lie to me about it not having come back yet.<br> <br> Really not on, and I do not see why I should now wait for another two weeks.<br> <br>