Bad experience from one of employees

I am writing to you today about a bad experience I had at Clicks today(09 July 2021) around 18:00pm in Queenstown, Cathcart Road to be precise. There's an employee there whose name is Siyamthanda Zonisele, she's working there. I didn't like what she did to me, she made the fun of me to her colleagues about the bucket hat that I was wearing. She passed silly and unprofessional remarks about it. She was so unprofessional and I was very disgusted and angry but I decided to keep quiet and not confront her, hence I'm writing here.

Is that how Clicks teach their employees to treat customers? She was so rude and unprofessional and I would like the management of that branch yo do something about her, her work ethics are so poor, she can't be going around undermining customers on what they are wearing on top of that make fun of clients. without us going there, she would be sitting at home without a job. She must learn to respect customers and not think that she's better than them.

I would never ever use that clicks ever again as long as she is still there.

Management should do something about her before she chase valuable customers out because of her unprofessional work ethics.

That lady is so rude and underming customers. She was not even wearing a name tag but she's working with people, I only managed to get her name after I asked one of her colleagues. For the fact that she was not wearing a name tag speak volumes about her and her attitude towards her work.