Bad customer service

I'm completely flabagasted by clicks customer service. A year ago I bought a smartlife gym blender, the rubber for the blade got damaged. I then looked for it online so I can replace but I found nothing. I then went to the store but didn't get any assistance but referred to customer service, I then called customer service and I was told to throw the blender away because they don't do spare parts. According to me the blender is still fairly new and can still go on for another year or more but because now it's out of guarantee I must throw it away because it's no use anymore. What I find disturbing is that why do they manufacture these blenders if they are not gonna make any replacement parts. Is it because they want for customers to come back over and over again to purchase these useless products they are selling