Bad Attitude by Manager

Purchased an item on Sunday for which I was double charged. I went back to the store to indicate my problem. The cashier then called the store manager (Faith Hollenburg) to assist. The manager did not look at me, greet me or apologize to me for the error which occured. She just processed the refund and left. This is not the fist time I've experienced such poor attitude from this particular manager. I have observed her treating other customers similarly without so much as a smile on her face. She does not make shopping at Clicks Standerton branch a pleasant experience!