NF
NTHABISENG F

1 reviews | Active since Jun 2014

24 Mar 2015, 07:32

Bad Attitude

The Pharmacist Assistant Phillip M helped me accordingly, upon me asking a question about membership details on the receipt printed he gave me a very bad attitude and also said he should have not even said anything to me or asked me anything. This incident took place around 16:25 on Monday, 23 March 2015 at the Clicks in Eastgate. I am very dissapointed and Management was nowhere to be found when I wanted to report his bad attitude.

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Replies (1)
Clicks
Clicks's reply24 Mar 2015, 08:29
Official
Hello Nthabi11,

At Clicks, we regard all complaints and comments from our customers in a very serious light, and we actively use this information to improve the quality of our service.

We will be contacting you in order to investigate and resolve your complaint.

We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.

Warm Regards

Social Media Team RA
0860 CLICKS (***) | ***| http://www.clicks.co.za

Best regards,