Atrocious customer service

Where to begin? Clearly not with a greeting because I have reached the level of ****ed off that no person expects to experience with a brand that is supposedly held at such a high standing.

I places my online order on January 29th, I'm not even going to explain the amount of back and forth I've had with the clicks store (Mtubatuba) as well as the call service people.

So can somebody tell me what in the hell is going on because I am fed up, fed up with the service, fed up with the employee's and fed up that I have been patient as possible just to get walked over.

How much longer am I expected to wait? How much longer am I expected to hear "We don't know where your parcel is but we will get back to you" which does not happen. How much longer am I expected to be understanding during the process that is taking ridiculously long.

Why hire *********** people if they will not even pretend to care enough to sort this issue out.

You as Clicks have got me stepping out of who I am and acting out of character.

Since nobody seems to know how to follow up, will attach my email as well as my number so there will be no excuse to why I am not getting feedback or alternative plans being put into action. Someone has to pay!! Email: *** Cellular: ***

Sincerely A very ****ed off long standing customer