Appalling Service Clicks Pharmacist

I went to Clicks Dainfern Square on 14 January 2020 to purchase my prescription medication. My Dr’s script is dated 02-08-2019, and my first purchase of the medication was on 09-09-2019, and followed by every month until December (4 purchases so far). When I asked the Pharmacist (Ntsako Makhabele) to please give me prescription medication as per the Dr’s script, his first remark was “your script has expired” and I asked him “please give me my meds for Jan and I will get a new script”. He was very rude and insisted that the 2nd of January has passed, therefore my script is expired and refused to dispense my medication. As I was tired and weak, I walked off to DisChem in the same centre, they dispensed my medication as per script and I finished. I went back to Clicks to ask for the store manager or Pharmacy manager, the store manager asked for the Pharmacy manager to intervene. The Pharmacy manager agreed with the Pharmacist that my script has expired, and Clicks will not dispense medication. What saddens and frustrates me most is that I have been a Clicks Clubcard holder for more than 5 years now, and I have been collecting different medication using different Dr’s scripts and no one has ever dismissed my script based on the fact that the specific date of the 6th month had passed. My pills were finished and luckily I could purchase at DisChem, My health could’ve been in jeopardy because of heartless Clicks Pharmacy. Does Clicks care so much about 02-08-2019 to 02-01-2020 that they harshly refuse to dispense, where is the Clicks Policy or a regulation or code that states date to date expiry of scripts, if my script expires in Jan why does it have to be Jan 02 specifically? Very appalling service from Clicks and shocking how Clicks care more about a date on script (which I believe I still have the whole of January to use) than the health of their customers. This is the 2nd time Clicks Pharmacy has proven to be heartless to me and I will be cancelling my Clubcard soonest.