Appaling service

On the 20th of March 2020 i was discharged from hospital, and requested that someone fetch my prescription. Upon his arrival with a valid script which clearly stated that i should get 20mg. The dispenser Dineo LPB, who surprisingly knows my condition felt that what the dr prescribed did not gel with her. I am a qualified clinician and the last i checked she can't make diagnosis or how much i need.

Last night i called the pharmacy only to speak with a lady by the name of Kgothatso Mo***eng, whom i had to wait over 12 min before she could attend to my call, eventually when she decides to attend she was quite verbose. I requested for the area mangers numbers and told that she/he feels that's not for her to handle. However a Quinton Quentia would call me first thing in the morning. It is 16:02 24th March 2020, and no one has bothered to attended to my disgruntlement. Instead i was met with a glaring and distasteful tone.

Such horrible service especially by professionals i find it highly irregular. Can someone attend to this before i escalate it further.

Regards, Confidence R