DM
Dipolelo M

1 reviews | Active since May 2010

24 May 2015, 13:58

Am extremely disappointed

I would like to believe that in my history of being very very loyal to Clicks, never had I come accross such an infuriating experience about 10minutes ago at Clicks Silver Oaks.<br> <br> I buy gazillions of health, beauty, electrical, meds there regularly. I bought a Sorbet Cuticle cutter on May 14, I used twice but it had a deep edge hook which clips off in my skin. Luckily I had the receipts But it was not accepted because I don't have a little package. I have three expensive make up bags from Clicks, where I put my grooming, Sorbet is a clicks product, I was not even advised at a time of purchase that I will be required to keep the package indefinately should Clicks sell INFERIOR quality products. <br> <br> What irks me more is I do a lot grooming treatments at Sorbet Hazeldean and just purchased two expensive nail polish just before I drove to this Clicks. <br> <br> What drove me mad is when a staff lady tried explaining, but decided to throw in \le makgowa a itse gore..."";NULL;NULL;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854167;914;14;2;0;0;0;0;2;NULL;NULL;NULL;15/05/24 13:46;15/05/24 12:02;Sales people freaking me out;;;;Hi there,<br> It seems that Hirch has some kind of policy where sales people just don't leave you alone for 1 second. They follow you around the store like a pack of wolves from the moment you step through the door. I had to ask them about 5 - 10 times to leave me alone, and no thanks I don't need help, and no thanks, I'm not interested in anything specific.<br> I tried ducking into isles, walking quicker, slower, even going to the bathroom, but no luck. They're like the FBI.<br> If I need help I will ask for it. If you have to watch me, go stand in the corner or something.<br> I though that maybe they were suspicious of me, but I have spoken to many people and they had the same experience.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;276979;753387;18;2;0;0;0;0;2;NULL;NULL;NULL;15/05/24 13:52;15/05/24 12:05;Without electricity for more than 12 hours;7,11E+12;;***;My tenants informed me the prepaid voucher was not working. I phoned the support centre *** at 9.45 this morning. I asked Zoliswa to please phone my tenants to assist them. He never did - claims he could not get through.A friend of mine went to assist the tenant and I asked Zoliswa to phone her to assist her in 10 minutes. He phoned half an hour later. It turns out that they have had trouble since Friday with Unipin and USSD codes. Zoliswa failed to inform us.He said he would send a sms and then sms us the unipin voucher no sent. After 40 minutes and hearing nothing I phoned him back at 12.15 - he said it would take an hour to receive the pin (why didn't he say that to start off? We were all hanging around wasting our time) . It is now 14.01 and still nothinmg received . I must waste my airtime to follow up again!!! Apparently nothing can be done as it is Unipins fault. This is not acceptable. There should be another way around of getting smses and being able to load electricity. Absolutely shocking service!!;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;727741;742747;13;5;0;0;0;0;5;NULL;NULL;NULL;15/05/22 13:50;15/05/24 12:09;Irene at the Service Department;;Irene;;I bought my car at Maher Ford Cresta. I normally take there for service and warranty issues and occasional spares. Every single time I take the car there I always get the best service in terms of booking a date and time, diagnostic reports, quotes etc. Most notably is Irene at the front desk of the service department (do not know her surname), always polite, helpful and treats each customer as important. She is also knowledgeable with parts, describing noises and understanding any problem you have, whether you speak to her on the phone or in person.<br> Irene at the service reception of Maher Auto Ford Northcliff, great job please keep it up. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854170;842501;2;2;0;1;0;0;2;NULL;NULL;NULL;0200-10-01 14:02:39;15/05/24 12:17;julian is a ***** and *****;6,31E+12;julian ;***;i ordered 6 loads of maxi bricks and the last load worth R16000 was never delivered;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;704423;720771;5;5;0;0;0;0;5;NULL;NULL;NULL;15/05/24 2:17;15/05/24 12:23;Extremely helpful and professional;;Moses;;My girlfriend lost her phone, and we suspected that she may have dropped it in the cinema by accident. We called Nu Metro Bedford Centre and they undertook to investigate and revert.<br> <br> Later that day I received a call from the manager, who had clearly gone to great lengths to look for the phone: he had interviewed the staff members who cleaned the cinema, and conducted a thorough search.<br> <br> Incidentally, we later found the phone at my home, but I wanted to post this compliment because I was impressed with Moses' diligence, given South Africa's usually casual approach to customer service.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;849961;884224;12;2;0;0;0;0;2;NULL;NULL;NULL;15/05/24 14:23;15/05/24 12:42;Alienation of child with dishonest staff;7,60E+12;Practice manager and employees;***;on the 20-05-15, my ex girlfriend removed our child early from school but stated that the child requires to go for medical tests. On arrival at the school, the teacher informed me. I immediately called and messaged her. I called my lawyer and told him about the statement, he advised that I go to the hospital and check.<br> On arrival at her radiography department, I requested information about my son and if he was present with her. I asked if I can see him, as per my lawyer I was to remain until I knew exactly what happened to my child.<br> Yvonne a nurse working for them, rudely addressed me and **** to me about my ex coming to see me. Anke later came and said she would be there in 30 minutes. An hour and a half later they informed me she left. <br> I only came to know 4 hours later that my son never went to a doctor for tests. The staff blatantly **** to me despite me being concerned about my child. I addressed the issue with chrisna tromp the practice manager, she said she can't do anything about it. I also addressed the issue of a doctor prescribing medication for my son with their booklet and the ethicality behind it as well as other issues regarding it. She again said she can't help. ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;724158;884207;14;2;0;0;0;0;2;NULL;NULL;NULL;15/05/24 14:40;15/05/24 13:00;Terrible attitude;7,61E+12;Jasmin;***;Went to the salon for the first time to cut my 3 year old sons hair and was told R55 and I then asked how much to cut my 5 year old boys fringe the lady that sits at the till asked the colored girl Nxt to her she took a walk to where I could not c her and said R40. I just found it strange coz R55 for a cut and R40 for a slight trim fringe, nonetheless cut my little boys hair. When I went to pay I stood infront of the Indian girl who was on the phone and Jasmin sat next to her did nothing but just look at me until she decided to take the money and look the other way, when I said don't u say thank u she said if life doesn't treat u well don't take it out on me. I have nvr come across such bad behavior it gives the business a totally bad impression and on my way out my daughter over heard saying I must leave with my tribe.;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;751164;884208;13;2;0;0;0;0;2;NULL;NULL;NULL;15/05/24 14:39;15/05/24 13:14;Dyno tunning on Fiat Ulysse 2.0l KMJ692GP;7,50E+12;Terence Fourie ***;***;I did give my car for at ANFOR AUTO REPAIRS in Boksburg for dyno tunning , new cv rubber,fitment of new pullies and supentine beld and new speedo meter invoice no 0013 date 21/03/2015.May car come back with speedo still not working and may car can not ideal and will not start in the morning and jerks from time to time .I did take it back twice but no luck still don't ideal and don't start in the morning and jerks.Thy did promise to fix it but now thy don't come back to me at all. His wife did ask me not to call her no more.He told me the dyno tunning have been done by AUTO SPEED in Boksburg. This are my car that i use to work and back and now standing for a month and a half cant use it no more i need my money back or my car fixed.Please will you help me his name Terence Fourie *** his wife Angie Fourie *** Anfor auto repairs nr 1 Short str Boksburg ;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; ***;854172;23;1;2;0;1;0;0;2;NULL;NULL;NULL;15/05/24 15:05;15/05/24 13:16;Wasted my time 3 times, just said \oh Sorry\"""""

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