RK
Rulani K
1 reviews | Active since Apr 2013
29 Mar 2015, 20:56
A YEAR later - Where is my ClubCard???
I have been emailing Clicks regarding a re-issue of my ClubCard since early last year. It must be a year later if I am not mistaken and I still do not have my card. I use a paper ClubCard that I printed off their website. I saw a similar complaint on this site. Do they not re-issue their ClubCards? If so, I wish to cancel my membership card as I cannot wait any longer!<br> <br> I submitted a second complaint via their website today, I have been extremely patient and I hate complaining. I have no choice as this is appalling service!<br> <br> <br>
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Clicks's replyOfficial
30 Mar 2015, 10:36Hello Babosa,
We sincerely apologise that you have not received your permanent Clicks clubcard but we can confirm a card is in the process of being delivered to you, alternatively as communicated via email and telephonically, you may collect a new permanent clubcard directly instore.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za
We sincerely apologise that you have not received your permanent Clicks clubcard but we can confirm a card is in the process of being delivered to you, alternatively as communicated via email and telephonically, you may collect a new permanent clubcard directly instore.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za
Clicks's reply30 Mar 2015, 10:36
Official
Hello Babosa,
We sincerely apologise that you have not received your permanent Clicks clubcard but we can confirm a card is in the process of being delivered to you, alternatively as communicated via email and telephonically, you may collect a new permanent clubcard directly instore.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za
We sincerely apologise that you have not received your permanent Clicks clubcard but we can confirm a card is in the process of being delivered to you, alternatively as communicated via email and telephonically, you may collect a new permanent clubcard directly instore.
We sincerely apologise for any inconvenience caused and thank you for your patience and loyal custom in this regard.
Warm Regards
Clicks Social Media Team TT
0860 CLICKS (***) | ***| http://www.clicks.co.za