48hour query response time is SLOW and inconvenient

<p>Hi,</p> <p> </p> <p>I just called your call centre and the lady who helped me Michelle told me that my query to purchase 400 units of your marvelous twisted mallow lolly will take 48hrs for the merchandising department to get back to her and then she can get back to me. I fail to understand why this information of quantities is not on the system for your agents to tell customers immediately when they call. It really is an inconvenience as the stores cant help me when im there and now the call centre can't as well.</p> <p> </p> <p>Thanks</p>