Clicks Trade Route
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Clicks Trade Route
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceaN
anusha N
1 reviews | Active since Jan 2012
24 Dec 2025, 11:57
Clicks Trade Route Mall - lazy and unprofessional, there is zero pride.
Unprofessionalism and laziness at its best. The nurse who usually works at the clinic is usually always delayed whenever I book to do my Vitality Health Check. Today there was a locum nurse there. He was late for my 9am appointment. He was disorganised and seemed half asleep. He did all the tests required for the VHC and only thereafter asked me to sign the "Consent form". He measured my waist circumference and then incorrectly recorded it as much higher. I only saw the incorrect recording hours later, I had to call him to correct it on his system. The clinic room is filthy, the floor is disgusting, with stains of blood around. The store has a poster outside regarding the trading hours during the Christmas period, 24 December 2025 says the store will be open at 8am, the store only opened at 8:55am. I called Discovery Vitality to lodge a formal complaint, the call eventually cut and i'm not sure if my complaint will see the light of day. Standards of service have dropped everywhere, it's so sad to see and experience.
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anusha N
1 reviews | Active since Jan 2012
24 Dec 2025, 11:57
Clicks Trade Route Mall - lazy and unprofessional, there is zero pride.
Unprofessionalism and laziness at its best. The nurse who usually works at the clinic is usually always delayed whenever I book to do my Vitality Health Check. Today there was a locum nurse there. He was late for my 9am appointment. He was disorganised and seemed half asleep. He did all the tests required for the VHC and only thereafter asked me to sign the "Consent form". He measured my waist circumference and then incorrectly recorded it as much higher. I only saw the incorrect recording hours later, I had to call him to correct it on his system. The clinic room is filthy, the floor is disgusting, with stains of blood around. The store has a poster outside regarding the trading hours during the Christmas period, 24 December 2025 says the store will be open at 8am, the store only opened at 8:55am. I called Discovery Vitality to lodge a formal complaint, the call eventually cut and i'm not sure if my complaint will see the light of day. Standards of service have dropped everywhere, it's so sad to see and experience.
0
Replies (0)hS
hasinah S
1 reviews | Active since Oct 2016
28 Sept 2025, 03:18
Very rude and ****** approach I got at Clicks Trade Route Mall
Horrible and rude experience from a lady at the pharmacy, she didn't have a name badge. From being rudely shouted at for taking the correct ticket number, to shouting my meds for everyone to hear, I was rudley told "you took a wrong ticket you will wait!!" Wait where, for who and wait for how long, I was not told, I just had to wait there in limbo embarrassed after being shouted at like a small child in front of everyone, funny and frustrating enough an indian lady was then called after me but she received a lovely approach, even a smile and was assisted while I stupitedly waited. Unapologetic and continuously being rude and assisted another customer before me while I "wait" she finally helps me, I collect my meds while she entertains other pharmacist while assisting me, also telling them that they will work and have no lunch for the day because it was too busy and that one staff member decided to not show up at work. Mind I have always taken a "collect" ticket as I had received a notification to collect my meds and non of the pharmacist had told me that the ticket I pressed was a "wrong" ticket and that I will "WAIT!" prior this experience. I left disrespected, embarrassed, shouted at, discriminated and disappointed and the service from that lady at Clicks trade route, my experience and day was ruined by this lady whom I believe is senior staff and shiuld have treated me with respect, dignity and politeness.
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hasinah S
1 reviews | Active since Oct 2016
28 Sept 2025, 03:18
Very rude and ****** approach I got at Clicks Trade Route Mall
Horrible and rude experience from a lady at the pharmacy, she didn't have a name badge. From being rudely shouted at for taking the correct ticket number, to shouting my meds for everyone to hear, I was rudley told "you took a wrong ticket you will wait!!" Wait where, for who and wait for how long, I was not told, I just had to wait there in limbo embarrassed after being shouted at like a small child in front of everyone, funny and frustrating enough an indian lady was then called after me but she received a lovely approach, even a smile and was assisted while I stupitedly waited. Unapologetic and continuously being rude and assisted another customer before me while I "wait" she finally helps me, I collect my meds while she entertains other pharmacist while assisting me, also telling them that they will work and have no lunch for the day because it was too busy and that one staff member decided to not show up at work. Mind I have always taken a "collect" ticket as I had received a notification to collect my meds and non of the pharmacist had told me that the ticket I pressed was a "wrong" ticket and that I will "WAIT!" prior this experience. I left disrespected, embarrassed, shouted at, discriminated and disappointed and the service from that lady at Clicks trade route, my experience and day was ruined by this lady whom I believe is senior staff and shiuld have treated me with respect, dignity and politeness.
0
Replies (0)