Customer service

Shopping at clicks at protea gardens yesterday was not a good experience at all we waited in the queue for the longest time as for the pharmacist who could not even apologise for not assisting customers instead she was very rude and an apologetic at the same time when we tried to ask what was the problem she kept on and giving us an attitude telling us that we are making other customers uncomfortable and complaining we have no rights to complain and she will never apologise for something that she doesn’t even have control over which is the first thing that she needs to apologise for keeping us waiting, and put the customer first I will never go back to that pharmacist ever again, and the annoying part is when I tried to address the matter she even told me that I’m stressed just for complaining which is uncalled for this pharmacist really needs to apologise for what she did because of it was uncalled for, pharmacist Masanda Tiwani need to be trained for customer service