CLICKIFY IS AN *********, PATHETIC COMPANY

ON THE 10 JANUARY I PLACED AN ORDER FOR TEXTBOOKS FOR MY DAUGHTER WHOSE SCHOOL RE-OPENED ON THE 17 JANUARY 2023. ON THE 11 JANUARY I RECEIVED THE CONFIRMATION THAT MY ORDER WAS SUCCESSFUL AND THE ORDER WILL BE DELIVERED TO THE ADRESS STIPULATED AND NOT AT THE SCHOOL. IT ALSO WENT ON TO SAY THE NORMAL TURN AROUND TIME IS 10 - 15 DAYS HOWEVER, THIS IS BEING REDUCED TO 5 - 7 DAYS. AFTER NOT RECEIVING MY ORDER NOR HEARING FROM THE COMPANY AFTER 5 - 7 DAYS, I STARTED CALLING ON THE NUMBER PROVIDED ON THE WEBSITE, WHICH IS A CELL PHONE NUMBER: ***. IT WAS ON THE 16TH JANUARY. I CONTINUED CALLING ALMOST EVERY DAY AND THE PHONE WAS RINGING UNANSWERED. THEN STOPPED HOPING THAT MAYBE I SHOULD WAIT FOR THE 12 - 15 DAYS TURN AROUND TIME. STILL NOTHING. THEN I SENT AN EMAIL RAISING ALL THESE CONCERNS. I WAS THEN TOLD THAT THERE ARE DELAYS AND I WAS NOTIFIED OF THESE BY SOME CATHERINE STOCKTON. I RESPONDED AND REFUTED THIS. NO FURTHER RESPONSE. ON THE 27 JANUARY I SENT ANOTHER EMAIL THREATENING LEGAL ACTION AGAINST THE COMPANY AND THAT I WAS MISLEAD AND NOT MADE AWARE OF THE DELAYS AND THAT MY DAUGHTER'S SCHOOL IS BEING HAMPERED BY THIS. I THEN RECEIVED ANOTHER PATHETIC APOLOGY AND THE COMPANY CLAIMING THAT IN FACT MY ORDER HAS BEEN SENT ON THE 27TH JANUARY, HOW CONVENIENT. I WAS NOT PROVIDED WITH ANY DETAILS ABOUT MY ORDER EXPECT FOR A ***** TRACKING NUMBER THAT READ: NNDTHB. NOTHING ELSE WAS PROVIDED AND NOTHING ELSE MORE THAN 72 HOURS LATER HAS BEEN RECEIVED AND THEIR PHONES ARE STILL OFF THE HOOK. THIS COMPANY IS NOT ONLY UNPROFESSIONAL, IT IS ************, IT IS MISLEADING, ********* AND THEY ARE RUNNING A **** BECAUSE THEY TAKE YOUR MONEY AND NOT PROVIDE WITH AN OPPORTUNITY TO EXERCISE YOUR RIGHTS AS A CONSUMER AFTER THEY HAVE FRUSTRATED YOU. THEY ARE PATHETIC ***** WITH A PATHETIC PEOPLE WHO DO NOT CARE ABOUT CUSTOMERS.