EE
Esmaralda E
1 reviews | Active since Jun 2012
05 Dec 2022, 11:50
No service - do they exist?
Ordered from Click on Games 7days ago, which is part of this group. Never received an update, when tra king my order ot says 'processing'. They are not responding via chat, email or even answering their phones. When I phoned the business at the address on their site the lady informed me that there were no Click on Games in the building? I would like a full refund.
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Replies (1)
Click on Shop / Click on Group (Pty) Ltd's replyOfficial
05 Dec 2022, 11:57Dear Esmaralda, thank you for your review. We are sorry to hear you are having a frustrating experience, but we really appreciate you bringing this issue to our attention.
You can also reach out to our support team to request a refund. We completely understand if you would like to go this route, and we’re here to help every step of the way. Please contact our support team by by sending an email to *** or call us on *** to request for a complete refund on your order.
We would like the opportunity to talk and investigate your feedback further.
Once again, we apologize for the inconvenience. Please get in touch with us as soon as you can, we’ll do everything we can to make this right.
Regards,
The Click On Team
You can also reach out to our support team to request a refund. We completely understand if you would like to go this route, and we’re here to help every step of the way. Please contact our support team by by sending an email to *** or call us on *** to request for a complete refund on your order.
We would like the opportunity to talk and investigate your feedback further.
Once again, we apologize for the inconvenience. Please get in touch with us as soon as you can, we’ll do everything we can to make this right.
Regards,
The Click On Team
Click on Shop / Click on Group (Pty) Ltd's reply05 Dec 2022, 11:57
Official
Dear Esmaralda, thank you for your review. We are sorry to hear you are having a frustrating experience, but we really appreciate you bringing this issue to our attention.
You can also reach out to our support team to request a refund. We completely understand if you would like to go this route, and we’re here to help every step of the way. Please contact our support team by by sending an email to *** or call us on *** to request for a complete refund on your order.
We would like the opportunity to talk and investigate your feedback further.
Once again, we apologize for the inconvenience. Please get in touch with us as soon as you can, we’ll do everything we can to make this right.
Regards,
The Click On Team
You can also reach out to our support team to request a refund. We completely understand if you would like to go this route, and we’re here to help every step of the way. Please contact our support team by by sending an email to *** or call us on *** to request for a complete refund on your order.
We would like the opportunity to talk and investigate your feedback further.
Once again, we apologize for the inconvenience. Please get in touch with us as soon as you can, we’ll do everything we can to make this right.
Regards,
The Click On Team