Nil rating for Nil service

The facts are that my son purchased and paid for a PS 5 in early May (R11 999) ...no item received. Sean has been ducking and diving phone calls and emails ever since. We have requested a reimbur*****t whereby Click On rep**** on 08/06/2022 that it would be reimbursed in 5 days...Well we are still waiting!! Further emails have not been answered?? Now taking legal action for *****. Perhaps you can now keep this review on so other customers can make an informed decision whether to use Click on?