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derek H
1 reviews | Active since Jun 2022
11 Aug 2022, 09:46
Long wait for refund
I placed an order , paid for it , and never received. After many promises and 1 and a1/2 months later , I opened a Police case of ***** . Only then was my money refunded.
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Click on Shop / Click on Group (Pty) Ltd's replyOfficial
11 Aug 2022, 10:18Dear Derek, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We have a flexible refund policy and we will internally investigate your feedback further. We are glad that your refund was processed. We will use the feedback to make us better and to ensure this doesn’t happen again.
Click on Shop / Click on Group (Pty) Ltd's reply11 Aug 2022, 10:18
Official
Dear Derek, Thank you for posting a review and we’re sorry to hear that your experience was not up to standards. We have a flexible refund policy and we will internally investigate your feedback further. We are glad that your refund was processed. We will use the feedback to make us better and to ensure this doesn’t happen again.