Click Me Bad Service, Bad Product, Bad after servi

I PURCHASED FROM YAKIRA AT BENMORE GARDENS, SHE PROMISEDTO ALWAYS BE AVAILABLE TO EXCHANGE GOODS, HER COMPANY OR CONTACT IS NOR LONGER REACHABLE AND I HAVE LOST A LOT OF MONEY ON A BAD PRODUCT. WHEN I SPOKE TO ANOTHER FRANCHISER THEY TOLD ME THEY NOT ALLOWED TO EXCHANGE PRODUCTS AND YAKIRA HUSBAND WAS VERY RUDE AND UNHELPFUL WHEN I CALLED HIM. QUICK TO MAKE SALES BUT VERY BAD TO GET HOLD OFF THERE AFTER.