****KY VOUCHER & DISGUSTING CUSTOMER SERVICE BY DIKELEDI "the manager" @MALL OF AFRICA

<p> So on the 7th May 2016, a R1000 shopping voucher was bought from my account by the 'under-trained manager' in order "balance the cashier" and while I'm being left to deal with the charges ac***ulating on my account monthly in the end as "they rectify their mistake "and I now have to pay for what I didn't even spend or called for their mistake to occur with my account. </p> <p> </p> <p>I Swiped for R1500 to pay my account which required only 860 in order to be up to date but they punched in 2000 instead thereafter they had to have the reversal of 500 extra that they would have hoped that I'd pay but due to insufficient funds on my bank account, it declined & they had to 'void' the amount but instead it was doubled 'by mistake' to R1000 that ended up landing into my game account & the easiest way to sort out the problem according to her 'Dikeledi the Manager' was to buy a voucher so that the store is balanced and claimed the 'call centre' confirmed during their call that I wouldn't get charged for something I did not spend and they'd reverse the charges & it will not affect or even reflect on my statement. Really!?... Gone past the 11th now (balancing the books), matter is sill not resolved & I would now have to s**** paying for their mistake made with my account. Talk about horrible service , attitude & ignorance toward the customers! #Dissapointed & Annoyed.</p>