Customer Service non existent. Gift Card was ****** during a car hijacking and the staff have no sympathy what so ever.

<p>We purchased a gift card to the value of R500 from Clearwater on 8 May for my sister in law's birthday. She kept it in her handbag which was forcibly removed from her car last night. We called to see if we can have the card stopped on Tutuka.</p> <p>One should be able to run a issue report and allocate the card by the last four digits according to the date of purchase on Tutuka's Voucher Engine portal.</p> <p>The receipt was also given to her as proof of purchase but they scanned my husband's drivers license at the time of purchase, we asked would it at all be possible to locate the card in question and block for a reissue. The lady on the phone was rude, unhelpful and unsympathetic. They dont even deserve a one star rating. Other malls allow for the card to be cancelled and reissued because they use the details provided at time of purchase. This lady we spoke to was just so rude and arrogant and i am disgusted with her lack of customer care s****s or willingness to assist</p> <p> </p>