ABSA Clearwater Mall Switchboard lady

ABSA Clearwater Mall. I cannot get hold of anyone on the telephone ***. I phones for the past 5 days now and only once (after holding on for 5 min) a lady picked up the phone, she did not transfer my call to the relevant person, the call was dropped. I phoned back again and I can hear how she picks up the phone and drop it, deliberately. The lady answer the phone is the first contact and image of the Bank...

I eventually contacted another bank and was helped (Investing R550k).. ABSA lost a customer. Train your Switchboard staff as she is the probably reason why you loose a lot of customers. I am also going to move all my other accounts from ABSA to my "New" bank, as I find I get the service need.