1 reviews | Active since Aug 2019
CLEARTRIP PATHETIC SERVICE!
I have never been dealt with so unprofessionally before. Cleartrip awarded a voucher for an activity taking place in Dubai with La Perle by Dragon, vouchers I upgraded and paid for yet no reference was given for the number of seats available and therefore had to make the bookings separately, upon booking the second ticket it showed that the date was no longer available. I called the customer support several times to assist in sharing the allocated ticket details (bearing in mind this is their purchased tickets) only for them to tell me it will only be available 24hrs before the sow, so tell me how on earth am I meant to make the second booking next to the booked seat without information. I asked to speak to the supervisor and Vinod the Activities person the customer service put me through to hung up the phone without calling me back. I've called him twice to request assistance and both times the pathetic service was delivered. I've asked to change the date to purchase the two voucher tickets together and the phone was hung up again So tell me where on earth has customer service gone to! This is not the first time I am facing issues with Cleartrip but certainly the last time I will make a booking with their pathetic service!!
