Horrible service from Clearco

Good product, clear sound quality. However, never buying anything from you ever again. Your customer service is **** to put it mildly 🤷♂️. The fact that this was purchased online on the 24th of June and only got delivered 2 weeks later, is utterly deplorable 🚮. No one bothered to communicate the reasoning behind the delay. I sent a follow up on the 1st and 2nd of July and was blatantly ignored. I only received some shred of acknowledgement after reaching out to happy pay on the 2nd of June. Also the excuse I was provided with was so condescending, and again, a pile of ****. I’m sure I shouldn’t be advising you that if there are delays with orders that you receive, it is your duty to alert your consumers timeously, not a week and a half after the date of purchase. To make matters worse, I was told that the product was being dispatched on the 3rd of July from your warehouse, and I was anticipating it to be delivered on the 5th of July the latest. I mean I would have assumed that common courtesy would dictate you people to apply some sort of urgency to try and remedy an already ****ty customer service experience. But alas, here we are 🤷♂️