Disgusting Service

Good day I wonder if you could assist me please I order a couch from the bloemfontein branch that was supposed to be here this week (last week of July) I called on Monday (25Th of July) and spoke to Kg who then informed me they had sent the wrong colour when I stated gray and my invoice says gray and that I would now have to wait another 25 days before recieving it. I then called customer care and spoke to Leila or Lola not sure who never bothered to get back to me called again on Wednesday and spoke to another lady who also hasn't bothered to get back to me . I now called customer service again and asked to speak to someone in a higher position as Customer Service doesn't bother to respond to you and they make me hold for 15min then puts down the phone. Godfrey then called me and said he would get back to be by Friday the (29th of July) after and of course he didn't. Monday the 1st of Aug still no feedback by 15:00 I call again. Godfrey is now incredibly busy and can't speak to me so I speak to someone else again she will sort it and get back to me but doesn't , the sales rep then sends a message to inform me he has no idea when I'll get the couch. I then inform him that I am getting no response and want to know what is happening and right now I feel social media is the only way Clearance Warehouse will respond to receive a call from this lady 2 min later informing me that they now have no material to make the couch ??? But wait ... this is now a new excuse because last week was the fact that someone ticked the wrong colour? And if you didn't have material why did you take my order in the first place ? AND not to mention you have now placed that same couch on you August specials ?

I am incredibly disgusted as there is no communication and then you are very quick to take my payments off.