Worst Experience!*******!

*******!! Ordered a lounge suite in November. I was advised it would take up to 6 weeks to be manufactured and delivered. Tried to get an update in December, got pushed around with no answer. January came and went and even the Durban branch manager was so rude and said she simply doesn't have an answer as to where my suite is. After much frustration,I app**** for a refund. 30 working days passed and no refund. The Customer Service manager advised it would be paid asap. After another few weeks of getting the run around, I then hear this brand is under business rescue!they are broke and refuse to give refunds! So how are they still opened and taking people's money???this is unacceptable! something needs to be done. We work hard for our money and for someone to just take it and literally dodge is unacceptable!