The worst customer service I’ve ever experienced!!!

I ordered a couch on line on the 18th of May, its over a month now I haven’t received it. I called on the 3rd week of ordering and I was told that there was a backlog due to lockdown, which I understand. I was then called few days later to deposit money for delivery, which I did same day and I was promised that my order will be delivered as soon as the money clears on their side. 2 weeks later I’ve been calling and calling and I feel like I’m being ignored. It’s been 2 weeks now I’ve been calling and they’d promise to call back after they’ve checked to see what’s happening with my order, and every day it’s the same lies. The worse service I’ve ever recieved my entire online shopping life. I’m so frustrated and disappointed and I will never buy anything from that store ever again. Poor customer service they have. The least I wanted from them was to know what’s happening with my order and when can I expect delivery, not these lies and empty promises and even avoiding me. I’m even wondering if I’ll ever receive that couch