FM
Freddy M

1 reviews | Active since Oct 2013

28 Sept 2022, 08:09

Terrible After Sale Service Clearance Warehouse

Clearance Warehouse Africa delivered a defective couch at my place on April 2022. I lodged a complaint that became effective 21 April 2022 with Layla. They promised to replace the couch within 21 working days. I made countless follow ups since 25th April 2022 to date and there has been poor feedback throughout, the issue was escalated to the manager but he could not help. Today it's 28 Sept 2022, 5 months later and I still have not received a replacement nor communication of the status of my complaint.

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Replies (1)
Clearance Warehouse Africa
Clearance Warehouse Africa's reply21 Oct 2022, 11:58
Official
Good day, apologies for the inconvenience. your matter will be attended to with most urgency.