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jolandalabuschagne J

1 reviews | Active since Jul 2016

05 Jan 2021, 17:33

Service is up to ****

I both a tumble dryer on the 17 of December 2020. I made a Eft payment of R1050.00 delivery fee. I called several times that day ask when the purtchrs is finalized. They old me the tumble dryer will be within 3 to 5 working days. I went to the store to collect the tumble dryer when got their they told me the eft amount does not reflect in their bank account. I then suggested to pay cash for the tumble dryer and they need to refund me for the eft payment I made. 3 weeks later I still did not receive my money back. When I called on the 4 of januarie 2021 I was told by one of the managers that I will have my money back in my account by today it is past 17.00 and still nothing. When I called I could hear other customers screaming at the back. This place is up to ****t with their servers. You dont get any guarentee for the goods you buy from them I already had to replace the filter of the tumble dryer and the door switch also did not make proper contact

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Replies (1)
Clearance Warehouse Africa
Clearance Warehouse Africa's reply11 Jan 2021, 08:49
Official
Good day Jolanda, customer care will be in contact, however with thousands of very happy customers purchasing pre-loved items from our store, we are sad to see that after inspection you did not experience the same service.